Privacy Policy

Last updated: 31.03.2026

1. Introduction Nova Glow Studio ("we," "us," or "our") operates as a beauty salon in the United States. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our salon, use our website, book appointments, or otherwise interact with us.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect We may collect the following types of information:

2.1 Personal Identification Information

• Full name
• Email address
• Phone number
• Postal address or city/region
• Date and time of appointments

2.2 Payment Information

• Limited payment details necessary to process your transactions
• We may use third‑party payment processors; we do not store full credit or debit card numbers on our own systems.

2.3 Service and Preference Information

• Services requested or purchased
• Product and service preferences
• Feedback, reviews, or testimonials you provide

2.4 Technical and Usage Information When you visit our website or online booking tools, we may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Pages visited, time and date of visit, and other usage data
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information We use your information to:

   • Schedule, manage, and confirm appointments
   • Provide and personalize our beauty salon services
   • Process payments and issue receipts
   • Communicate with you about bookings, changes, or cancellations
   • Send administrative information such as policy updates or service notices
   • With your consent, send promotional messages, special offers, and newsletters
   • Improve our services, website, and customer experience
   • Maintain security and prevent fraud or misuse
   • Comply with legal obligations and respond to lawful requests

4. Legal Basis for Processing (if applicable) Where required by law, we rely on one or more of the following legal bases:

   • Your consent
   • Performance of a contract (e.g., providing the services you requested)
   • Compliance with legal obligations
   • Our legitimate interests (e.g., improving services, maintaining security), provided they do not override your rights and interests

5. How We Share Your Information We do not sell your personal information. We may share your information in the following situations:

5.1 Service Providers We may share information with third‑party vendors that help us operate our business, for example:

• Online booking and scheduling platforms
• Payment processors
• IT, hosting, and website analytics providers
• Email and SMS communication services

These providers are authorized to use your information only as necessary to provide services to us.

5.2 Legal Requirements and Protection We may disclose your information if required to do so by law or in the good‑faith belief that such action is necessary to:

• Comply with a legal obligation, court order, or government request
• Protect and defend our rights, property, or safety, or that of our clients or others
• Investigate or prevent possible wrongdoing or fraudulent activity

5.3 Business Transfers In connection with a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of the assets. We will take reasonable steps to ensure the protection of your information and notify you where required by law.

6. Cookies and Tracking Technologies We may use cookies and similar technologies on our website to:
   • Remember your preferences and improve user experience
   • Analyze website traffic and usage trends
   • Support online booking and other website functions

You can usually instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.

7. Data Retention We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or allowed by law. When information is no longer needed, we will securely delete or anonymize it.

8. Data Security We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices Depending on applicable law, you may have some or all of the following rights:

   • To access and obtain a copy of your personal information
   • To request correction of inaccurate or incomplete information
   • To request deletion of your personal information, subject to legal obligations
   • To object to or restrict certain processing activities
   • To withdraw consent where processing is based on your consent

To exercise these rights, please contact us using the details in Section 12. We may need to verify your identity before processing your request.

10. Children’s Privacy Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us and we will take steps to delete such information as required by law.

11. Third‑Party Websites Our website or communications may contain links to third‑party websites, services, or social media platforms. We are not responsible for the privacy practices or the content of these third parties. We encourage you to review the privacy policies of any third‑party sites you visit.

12. Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:

Nova Glow Studio Email: info@rockyridgeventures.com Phone: +16467028394 Address: 103 Autumn Forest Ln Conroe, TX, 77384, United States

13. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make changes, we will revise the "Last updated" date at the top of this page. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.